Your Information Privacy and Security

fk971 is a trusted and secure online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy will inform you about what types of information fk971 collects from you, how that information is used, how it is stored, and under what circumstances it may be shared with third parties.

This policy applies to the fk971 website (https://fk971.cam), mobile application, live chat service, and all our digital channels. Please read this policy carefully and in full before you start using our platform.

fk971 provides services only to those aged 21 or above. No information is collected from minors, and we are always vigilant on this matter.

fk971 collects the various types of information listed below in order to operate its services properly and provide you with the best possible experience.

2.1 Personal Identification Information

• Full name (in Bengali and English)
• Date of birth (for age verification)
• National ID or passport number (where applicable)
• Residential address
• Email address

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for processing transactions)
• Deposit and withdrawal history
• Balance information and transaction details

2.3 Account Information

• Username
• Encrypted password
• Account creation date and time
• Gaming history and preferences
• Bonus and promotion usage records

2.4 Technical and Device Information

• IP Address
• Device type, operating system, and browser version
• Session duration and login/logout times
• Information obtained from cookies and similar tracking technologies

fk971 collects your information through various legitimate methods. These methods are described in detail below:

3.1 Information You Provide Directly

We collect information you voluntarily provide when you register on fk971, create an account, fill out forms, contact us via live chat, or write to support by email.

3.2 Automatic Collection

When you use our website or app, our servers automatically collect certain technical information. This includes your browsing behavior, links clicked, pages visited, and time spent on the platform.

3.3 Payment Processing

When a transaction is completed via bKash, Nagad, or Rocket, transaction confirmation information is sent to our system from the payment service provider. We never store complete payment account credentials.

fk971 uses collected information only for specific, lawful, and transparent purposes. The main purposes for using information are listed below:

• Account Management and Verification: Verifying your identity, creating and managing your account, and ensuring secure login.
• Payment Processing: Processing deposit and withdrawal requests quickly and accurately.
• Customer Support: Resolving your issues via 24/7 live chat or email.
• Security and Fraud Prevention: Detecting suspicious activity, preventing fraud, and ensuring platform security.
• Responsible Gaming: Identifying patterns of excessive gaming and providing assistance when needed.
• Age Verification: Ensuring that only those aged 21 or above are able to use the platform.
• Relevant Promotions: Sending bonus offers and promotional information based on your preferences (if you have given your consent).
• Platform Improvement: Analyzing user experience to improve the quality of services.
• Legal Compliance: Retaining information necessary to comply with applicable laws and regulations.

fk971 never sells your personal information to third parties for commercial purposes. However, sharing information may be necessary in certain specific situations:

5.1 Service Provider Partners

Only necessary information is shared with payment processing providers (bKash, Nagad, Rocket), technology infrastructure providers, and cybersecurity service providers. These partners operate under strict confidentiality agreements.

5.2 Legal Authorities

Information may be disclosed to government or regulatory bodies on the basis of a valid order, judicial directive, or legal requirement.

5.3 Fraud Prevention

Disclosure of information may be required to cooperate with investigations into fraudulent activity or money laundering.

fk971 has adopted internationally standard technical and organizational measures to protect your information.

6.1 Encryption Technology

Our platform uses SSL/TLS encryption technology, which keeps all information transmitted between your browser and our servers secure. Passwords are protected by strong hashing algorithms and are never stored in plain readable form.

6.2 Access Control

Access to your information is restricted to authorized personnel only. Each employee's access is determined according to their responsibilities, and all access is logged.

6.3 Regular Security Testing

Our systems undergo regular security audits and vulnerability assessments. Any security flaw identified is resolved immediately.

6.4 Data Retention Period

Information is retained for as long as your account is active and for as long as necessary to meet legal obligations. After an account is closed, information is retained for the period required under applicable regulations and then securely deleted.

fk971 uses cookies and similar technologies to enhance your browsing experience and ensure the functionality of the platform.

7.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect anonymous data to monitor and improve platform usage.

7.2 Cookie Control

You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may limit some functionality of the platform.

As a user of fk971, you have the following rights regarding your personal information:

• Right to Access: You have the right to view what information we hold about you. Upon request, we will provide you with a summary of your information.
• Right to Correction: If there is any error in the information stored about you, you have the right to have it corrected. Please contact our support team.
• Right to Deletion: In certain circumstances, you may request that your personal information be deleted; however, some information may be required to be retained for a specified period due to legal obligations.
• Right to Object to Processing: You may object to marketing communications or certain processing of your information.
• Right to Data Portability: Where applicable, you may request your information in a structured format.

To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat.

The fk971 platform includes services from various game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others. These providers operate under their own privacy policies.

Payment partners bKash, Nagad, and Rocket follow their own data protection policies. It is recommended that you review their privacy policies when using these services.

fk971 is not responsible for the privacy practices of third-party websites or services.

fk971 reserves the right to change or update this privacy policy from time to time. For any significant changes, we will notify you through one of the following methods:

• Displaying a notice on the website
• Sending a message to your registered email address
• Notifying you via live chat

Continuing to use the platform after the updated policy is published will be considered as your acceptance of the updated policy.

The "Last Updated" date shown at the top of this page always indicates the date of the most recent version of the policy.